We value customer satisfaction and aim to provide clear and fair refund practices. Please review our policy below to understand how refunds are handled.
1. General Refund Policy
We strive to ensure that all users are satisfied with our services. However, due to the nature of our offerings, refunds may be limited. Whether a refund is granted depends on the type of service or product purchased.
2. Eligibility for Refunds
You may be eligible for a refund if:
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A duplicate payment was made by mistake
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You were charged in error
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You cancel a recurring service within the allowed period
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A service was not delivered as described or not delivered at all
Note: Proof of issue may be required to process a refund.
3. Cancellation and Recurring Payments
If you signed up for a recurring subscription or donation:
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You may cancel at any time by contacting us
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Cancellations must be made at least 48 hours before the next billing cycle
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We do not provide prorated refunds for partial subscription periods unless required by law
4. Non-Refundable Items
The following are typically non-refundable:
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Digital products or downloads that have been accessed
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Services that have already been fulfilled or partially delivered
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Voluntary donations, unless a billing error occurred
5. Requesting a Refund
To request a refund, please contact us within 7 days of the original transaction. Include:
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Your full name
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Date of transaction
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Description of the issue
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Proof of payment (if available)
We will respond to refund requests within 5–7 business days. If approved, refunds will be issued to the original method of payment.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with the revised effective date.